Country: Thailand
Closing date: 30 Jul 2015
Terms of Reference
Consultant: Team communication and management of workloads
2015 Staff Retreat
Rationale:
Annual Staff Retreat is the regular activity organised by UNFPA Thailand to strengthen teamwork and better communication within team.
During this current tenth programme cycle, the international Mid Term Review, 2014 Global Staff Survey, and 2015 UNFPA Thailand Staff Survey conducted to identify gaps and challenges for UNFPA Thailand Teamwork . Key common results highlighted the following challenges:
- People & Performance Management especially on: Reward & Recognition to staff who performed well, and actions taken when staff does not perform well.
- Teamwork:Identified key challenges of the existing teamwork are: communication in team, trust &respect, and delegation of work and responsibilities.
Regarding the key challenges, staff responded below:
· Communication: Clarity of communication in terms of expectations and results; too much information but no specific guideline for further actions; and communicating between managers and support staffs.
· Trust & respect: Professional conflicts creates difficulties in terms of respect & trust; personal conflict derail professional conduct; assigning one’s work to another without inform or notice; and no pace for staff to initiate thought and ideas.
· *Top three challenges in team:*Fewer silos but increased distance based on levels; clear guideline on supervisory, support and reporting lines informed to staff; and micro management style.
In order to assist all staffs to closely interact to build strong team to effectively deliver results of the current and future programmes, staff retreat is recommended with external experience-facilitator.
Overall objective:
The 2015 staff retreat will provide opportunity for staffs to interact and communicate to reduce gaps among individuals and team to enable friendly working environment and atmosphere.
Objectives of the 2015 staff retreat:Through discussion and teambuilding activities, this retreat will provide opportunity for UNFPA and their staffs to:
- Communicate and interact among individuals through games and discussion;
- Accept individual differences and preferences
- Lines between professional and personal
- Understand and gain idea on future directions of UNFPA programme in Thailand in the next five years
Need for Consultant:
An external consultant with strong background and long experience on team communication and team building is required to facilitate activities, discussion, and common agreement among staffs.
Scope of Work:
With close discussion, consultation, and agreement with UNFPA Staff Learning focal point, a consultant should provide the followings:
- Based on results of 2015 staff survey, design one day communication plus team building programme for staff retreat.
a. The designed programme should consist of exercise and activities for “adults” to think, analyse, and identify resolution together on the difficult areas in team. Individual differences and preferences should be a key.
b. The designed programme should be participative and friendly atmosphere
c. The designed programme should not emphasize much on fun games but thorough analytical exercises and activities to brainstorm and as the entry point for discussion.
d. The designed programme should not encourage confrontation but rather finding solution
- Submit the proposed one day programme for selection and approval
- Prepare, conduct and facilitate planned activities
- Wrap-up and identify further actions required by staffs once they are back to work.
- Evaluate the results of exercise, activities and overall sessions.
- Prepare report with recommendations and future actions.
Criteria for selection:
- Technical Proposal composed of requirements as indicated under point 1 of the scope of work (50 points)
- Facilitation skills (25 points)
- Proven record of similar background and experience of at least ten years (15 points)
- Good command of English and Thai (10 points)
Remark: once the consultant is selected the followings deliverables are required:
- Draft of facilitation/learning plan in English and Thai
- Implementation of planned activities
- Report of learning programme in English and Thai
Dates and Duration:One day, Thursday 20 August 2015.
Venue: Outside Bangkok, tbc.
Thailand Country Office
Concept Note
2015 Staff Retreat Programme
Thursday 20 to Friday 21 August, 2015
Rationale:
Annual Staff Retreat is the regular activity organised by UNFPA Thailand to strengthen teamwork and better communication within team.
During this current tenth programme cycle, the international Mid Term Review, 2014 Global Staff Survey, and 2015 UNFPA Thailand Staff Survey conducted to identify gaps and challenges for UNFPA Thailand Teamwork. Key common results highlighted the following challenges:
- People & Performance Management especially on: Reward & Recognition to staff who performed well, and actions taken when staff does not perform well.
- Teamwork:Identified key challenges of the existing teamwork are: communication in team, trust &respect, and delegation of work and responsibilities.
Regarding the key challenges, staff responded below:
· Communication: Clarity of communication in terms of expectations and results; too much information but no specific guideline for further actions; and communicating between managers and support staffs.
· Trust & respect: Professional conflicts creates difficulties in terms of respect & trust; personal conflict derail professional conduct; assigning one’s work to another without inform or notice; and no pace for staff to initiate thought and ideas.
· *Top three challenges in team:*Fewer silos but increased distance based on levels; clear guideline on supervisory, support and reporting lines informed to staff; and micro management style.
In order to assist all staffs to closely interact to build strong team to effectively deliver results of the current and future programmes, staff retreat is recommended with external experience-facilitator.
Overall objective:
The 2015 staff retreat will provide opportunity for staffs to interact and communicate to reduce gaps among individuals and team to enable friendly working environment and atmosphere.
Objectives of the 2015 staff retreat:Through discussion and teambuilding activities, this retreat will provide opportunity for UNFPA and their staffs to:
- Communicate and interact among individuals through games and discussion;
- Accept individual differences and preferences
- Lines between professional and personal
- Understand and gain idea on future directions of UNFPA programme in Thailand in the next five years
Programme Agenda: Tentative
Thursday 20 August, 2015
Departure from UN Bangkok at 0600 or 0630 hrs.
1000 Snack at the hotel
1020 Introduction to staff retreat programme
1030-1200 Morning sessions (tbi)
1200-1300 Lunch
1330-1600 Afternoon sessions
1630 Wrap-up
1900 Evening chill-out
Friday 21 August, 2015
0900-1030 UNFPA, the future we want
§ In the next two year
§ In the next seven years
· Issues & results
· Internal assets
1030-1200 Strong team, strong programme
· Trust & respect: Who is your team member? Getting to know his/her professional background
· Nuts & Bolts > Applying assets to deliver “results”
1200-1400 Visible “UNFPA”
§ From content to communication
§ Issues based VS Corporate Communication: links and expectation
§ Programme content VS Marketing UNFPA to publics
How to hold hands?
1430 Back to Bangkok
How to apply:
Interested candidates are requested to submit CV, proposed daily professional fee, links or sample of the past relevant work to masingboon@unfpa.orgby 30 July 2015.*********